Please read through the list of frequently asked questions before contacting us, but if you have a question not answered on this page, shoot us a message!
How do I know my size?
A good place to start is our size chart, but if you feel uneasy or unsure, send us a message prior to placing your order and we can help you through the sizing process.
How long will it take for my bikini to arrive?
Our typical turnaround time is 1-3 weeks, but since it's just the two of us making each bikini by hand the timeframe is occasionally longer! Please refrain from asking about the status of your order if it's still within the 3 week window, we promise we are working as hard as we can!
Do you accept returns or exchanges?
We accept SIZE BASED exchanges only. We will not accept bottoms exchanges based solely on coverage. If you have questions about coverage options or would like to see more pictures, please reach out prior to placing an order.
We will not accept fabric based exchanges. Be certain of your fabric choices prior to placing an order! Please please please double check your order before you check out, and if you notice a mistake immediately after checking out reach out to us ASAP so we can correct the order before we make the suit.
If you need an exchange, please note your new order is added to the queue and will be made in accordance with current wait times. All exchanges must take place within TWO WEEKS of the shipping date. We will not accept exchanges outside that window. We will not accept exchanges if the suit has been worn.
All premade sets are FINAL SALE!
How often do you get new fabrics?
The annoying and honest answer is whenever we get sick of our current fabrics. We usually keep fabrics around for 3 months at a minimum, but it's subject to change whenever we feel like it. If you see a fabric you like, you should definitely act quickly, but if you're worried about the status of any given fabric just shoot us a message! We usually launch 3 (ish) new collections per year.
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